About Us
Founded in 2017, Uptown Pokies Casino emerged with a clear vision: to create an online gaming destination that truly understands Australian players. Our journey began when a group of gaming enthusiasts noticed a gap in the market for a casino that could deliver both authentic pokies action and exceptional customer care tailored to the Australian gaming community.
Our Mission
At Uptown Pokies, we're driven by a simple yet powerful mission: to provide a premium gaming experience where entertainment, security, and player satisfaction come first. We believe in creating a gaming environment where players can enjoy themselves with complete peace of mind, knowing they're in safe hands.
Gaming Excellence
We take pride in our carefully curated collection of over 200 high-quality games. Our partnership with Real Time Gaming (RTG), one of the industry's most respected software developers, ensures that our players enjoy cutting-edge graphics, smooth gameplay, and fair outcomes across all our titles.
From classic pokies to progressive jackpots, table games to specialty options, our diverse selection caters to every preference and playing style. We regularly update our game library to keep the experience fresh and exciting for our valued players.
Security and Fair Play
Your security is our top priority. Uptown Pokies employs advanced SSL encryption technology to protect all transactions and personal information. Our platform undergoes regular security audits to maintain the highest standards of data protection.
We're committed to fair play and transparency in all our operations. Our games use certified random number generators to ensure completely random outcomes, giving every player an equal chance at winning.
Player Support Excellence
Our dedicated support team represents the heart of Uptown Pokies. Available 24/7 via multiple channels including toll-free phone (1-888-492-9309) and email (support@uptownaces.eu), our friendly professionals are always ready to assist with any questions or concerns.
We believe that exceptional service isn't just about solving problems—it's about creating relationships. Our team members are passionate about gaming and committed to making your experience with us as enjoyable as possible.
Convenient Banking
We understand the importance of smooth, hassle-free transactions. That's why we offer a variety of payment methods including Visa, MasterCard, American Express, Bank Wire Transfer, Neosurf, and Bitcoin. We support both Australian dollars (AUD) and Bitcoin for your convenience.
Our banking system is designed for speed and reliability, with quick processing times for both deposits and withdrawals. We maintain transparent policies regarding all financial transactions to build and maintain your trust.
Responsible Gaming Commitment
We promote responsible gaming practices and provide tools to help players maintain control of their gaming activities. These include deposit limits, self-exclusion options, reality checks, and access to professional support organizations.
We believe that gaming should always remain a form of entertainment, and we're committed to helping our players keep it that way.
Generous Rewards
Our welcome package of up to $8,888 plus 350 free spins demonstrates our commitment to player appreciation. Beyond the welcome offer, we maintain an exciting calendar of promotions including weekly bonuses, seasonal specials, and exclusive rewards for our loyal players.
From Bitcoin bonuses to high roller incentives, our promotional program is designed to enhance your gaming experience and provide added value at every turn.
Join Our Community
When you choose Uptown Pokies, you're not just selecting a casino—you're becoming part of a community that values your experience. We invite you to discover the Uptown Pokies difference, where Australian gaming traditions meet modern innovation in a secure, rewarding environment.
Our team looks forward to welcoming you and being part of your gaming journey. With Uptown Pokies, you're always in good company.